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Transactions

The money ledger for the selected client. Where the Remittances page shows what a payer said, Transactions shows what it did to the balances.

The Transactions ledger showing charges, payments and adjustments against each claim

User, Manager and Administrator, where the client is licensed for transactions.

TypeWhat it records
ChargeWhat was billed
PaymentMoney received
AdjustmentA contractual or manual reduction
Write-offAn amount given up
TransferBalance moving between responsibilities

Every entry also carries two axes of its own: whether it is a credit or a debit, and whether it sits against insurance or patient responsibility. A transfer is what moves an entry between responsibilities.

The list filters by claim, type, responsibility and date, and searches by claim number or external id. Charges, Payments and Adjustments are also buttons: clicking one filters the list to that type.

Those three totals follow the claim, the remittance and the date range, so narrowing by date answers balance questions directly. They do not follow the search box, the type, the responsibility or the outstanding filter - under any of those the totals stay the record’s full figures, and say so by reading record total. The rows narrow; the sums do not.

One ledger entry in full.

FieldWhat it shows
TypeCharge, Payment, Adjustment, Transfer or Write-off
DirectionCredit or debit
DescriptionWhat it was for
Amount, Signed amountThe value, and the value with its sign
DateWhen it posted
ReferenceThe record it came from
Claim running balanceWhat the claim owed after this entry
Patient running balanceWhat the patient owed after this entry
Insurance balance on this claimWhat the responsible party owed on this claim after it. The label names the party

The running balances are the answer to “why is this balance what it is” - they show the state after this entry, not the total today. View source record opens whatever produced it.

A ledger entry with its running balances, the claim running balance ringed

The ledger is read-only. Nothing on this screen writes an entry: they arrive from posting a remittance, or from posting an adjustment on the remittance itself.

  • Empty - a client with no posted activity shows an empty ledger and a zero summary.
  • Filtered to nothing says so, rather than reading as an empty ledger.
  • Blocked - without the transactions module the screen is not in the sidebar, and a saved link to it says the module is not part of your plan.

Nothing here is rewritten. A correction is a new entry that offsets an old one, which is why a reversed posting leaves both the original and its reversal visible. The ledger records what happened.

Related: Remittances · Post an Adjustment or Reversal