Feedback
Everything sent through the header’s Feedback button, and where each item got to.
Who Can See It
Section titled “Who Can See It”Administrator, from the sidebar, sees every submission. Anyone can send feedback, and anyone else opens this screen as My Feedback in the account menu, where they see only what they sent.
The List
Section titled “The List”Each submission carries who sent it, when, its kind - Feature, Bug or Other - and how important they judged it (Low, Medium or High). Above the list, Total and a count for each status sum up what is there, and the Status, Type and Importance filters narrow it.
| Status | What it means |
|---|---|
| New | Not yet triaged |
| Planned | Accepted, not started |
| In Progress | Being worked |
| Resolved | Done |
| Declined | Not being taken forward |
A count of open items appears on the dashboard while any are waiting.
A Request
Section titled “A Request”Selecting a request opens it beside the list on a wide screen, or in a side panel on a narrower one. The open request is kept in the page address, so it stays open when you clear the filters. It shows the details, where the status sits in its flow, the type and importance, and the comment thread, where each comment says how long ago it was posted.
| Action | What it does | When it is offered |
|---|---|---|
| Status | Moves the request to another status | Administrator |
| Comment | Posts what you wrote in Add a comment… | The person who sent it, and administrators. Greyed until you write something |
| Close Request | Asks “Close Request ‘{title}’?” with an optional reason, which is added as a comment, then marks the request Resolved | The person who sent it, while it is not Resolved or Declined, unless they are an administrator |
If someone else changed the request after you opened it, your change is refused with a notice at the top of the request, and Reload brings in their version (A Save Was Refused).
States
Section titled “States”- No Feedback Yet when nothing has been sent. An administrator reads “Submissions from across the deployment will appear here.”; anyone else is invited to send their first.
- No Feedback Matches These Filters when the filters hide everything.
- Select a Request in the details pane on a wide screen until you pick one.
- No comments yet. on a request nobody has commented on.
- Couldn’t load feedback, or Couldn’t load your feedback on My Feedback, when the list cannot be fetched, with Retry.