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Remittances

Every remittance received, and the posting each one produced.

The Remittances list showing incoming payer remittances with amounts and posting status

User only, where the client is licensed for remittances.

ColumnWhat it shows
Claim #The claim this remittance matched
StatusWhat the payer did with the claim
ExceptionsFindings the remittance rules raised
PayerWho sent it
Claim AmountWhat was billed
PaidWhat the payer paid
PostingWhether it posted, is held, or was reversed
Patient Resp.What falls to the patient
Check #The payment reference
Payment DateWhen the payer paid
CardWhat it carries
HeaderPayer, check or EFT reference, dates, and processing status
ClaimThe claim this remittance matched, and Reassociate Claim
AmountsBilled, allowed, paid, patient responsibility, and Post Reversal
Service linesLine-level adjudication as the payer reported it
AdjustmentsClaim-level adjustments, and Post Manual Adjustment
ResolutionThe reviewer’s decision and notes, required before a review closes
FindingsOpen exceptions, or a note that it posted clean

Several of these appear as a button on the card only when the remittance needs them, and otherwise live in that card’s menu. The table says where to look.

The remittance itself has its own page: The Remittance Page.

  • Held for review says Complete the review item to release the posting. Nothing posts until the review closes.
  • Posted shows the date and notes that corrections post new entries rather than editing old ones.
  • Nothing to post says so plainly when a remittance carries no payment and no adjustments.
  • Where the 835 omitted a field, the page says what it substituted, such as using the claim’s insurance plan.
  • Empty - a client that has received no remittances says so; they arrive from the payer, never by hand.
  • Blocked - without the remittances module the screen is not in the sidebar, and a saved link to it says the module is not part of your plan.

Related: The Remittance Page · Payments Look Wrong · Work a Remittance Review Item · Post an Adjustment or Reversal